Meet Onward. AI intelligence for your office.. Track claims in minutes. So you can focus on patients.. See the revenue opportunities hiding in plain sight.. Less time chasing. More time caring.
Your front desk is holding all of this.
In their heads.
Between patients.
Claim 8471-B
Submitted three weeks ago. Still nothing.
Delta Dental
Paid, but lighter than the contract says.
Denial CO-197
Sitting in the portal. Nobody has opened it.
Rosa Whitfield
Said she would call back about the crown.
Nobody should have to hold that. So Onward does.
One thing that remembers all of it, and hands back only what actually needs a person.
Open in your practice right now
Checking your practice
0 / 4One claim. From the chair to the ledger.
It knows your patients.
In the chairRosa Whitfield
Crown #14, upper right
$1,280It tells you what happened.
SubmittedClaim 8471-B
Delta Dental PPO
$1,280It watches across every system.
Came up shortClaim 8471-B
Paid short, no explanation
$312It surfaces the next best action.
Needs youClaim 8471-B
Two moves, both drafted
$312It reconciles and writes it all back.
SettledClaim 8471-B
Posted to Open Dental
$1,280
Works with the systems your team already uses.
The paperwork already told you.
Four lines on one remittance. Three of them need a person. Open one and see what Onward saw.
Explanation of benefits
Sample document. Figures are illustrative.
- Payer
- Patient
- Claim
- Processed
Onward
This processed against an out-of-network table. Your contracted allowable for D2740 with this payer is $1,380.00, which pays $1,104.00 at 80 percent. The claim can be reprocessed without an appeal.
Onward
This line was routed to the subscriber, not the practice. The remittance address on this plan is the patient's home. Worth a call before it ages, and worth fixing on file so the next one comes here.
Onward
CO-197 is a missing pre-authorization, not a coverage decision. This payer accepts a retroactive authorization within 90 days of service. You are on day 12.
- Prophylaxis, adult
Your team would have found all three eventually. Onward finds them before the first patient sits down.
Nothing slips.
Nobody chases.
Onward does the watching.
Your team stays in control.
The whole practice. Without the digging.
Where the money is sitting, which payer is quietly short-paying you, and what moved this week. Nobody has to assemble it.
Receivables
Illustrative$42.8k
outstanding across 118 open claims
What changed
Your 60-plus bucket fell for the third week running.
Fee schedules
IllustrativeThe same filling. Four different prices.
One-surface composite, D2391. What each plan allowed.
Worth a conversation with the rep
Today
A finite list, not a dashboard to interpret.
A treatment plan isn’t a lead. It’s a conversation that paused.
“I’m glad you called. I’d been meaning to book it.”
All of it is already in your records, under years of notes. Onward brings it back up.
Illustrative$0k
in crowns and root canals you already recommended
$0k
in fillings and recalls that quietly lapsed
0
patients worth a call this morning
That isn’t less human. It’s more room to be.
More time to explain. More time to reassure. More time to follow through. More time to listen.
Built by people who have run the office.
Clinicians and practice operators, not a team that read about dentistry. We have worked the front desk on a Monday and reconciled a remittance at nine at night.
That is why Onward hands things back rather than taking them over. Automation is worth having when it buys room for the moments that actually need a person. It is not worth having when it decides which moments those are.
Your two numbers
How much of the week already goes to claims?
That is
- hours a year
- 376
- hours a year
- full working days
- 47
- full working days
- patient conversations, at your own length
- 1,880
- patient conversations, at your own length
Frequently Asked Questions (FAQs).
Compliance, integrations, and what your team keeps. If we missed yours, write to hello@myonward.ai.
Yes. We sign a Business Associate Agreement with every practice before any patient information is processed. Data is encrypted in transit and at rest, access is scoped by role and logged, and we will walk your compliance lead through the detail on the call.
No, and we would tell you if it were. Onward does the watching and the arithmetic. It never contacts a patient, never closes a claim on its own, and never decides who deserves a call. What it finds arrives as a short list for a person to act on, and that person is on your team.
Open Dental today. Nothing is replaced and nothing moves. Onward reads what is already there and writes back only what your team has approved. If you run something else, say so on the call and we will be straight about whether we are ready for you yet.
We read one month of your existing claims and show you what we found: what has stopped moving, what came in under contract, and which recommended treatment was never booked. Fifteen minutes, and it happens before you commit to anything.
No. Anyone who guarantees a number is guessing at your payer mix. What we will do is show you what Onward found, what it appears to be worth, and what it would take to collect, and let you decide whether that is worth an afternoon of your team's time.
It leaves with you. Export on request, deletion on request, and no lock-in past the notice period in the agreement.
Give your team one less thing to carry.
No spam, no auto-call. One human, one calendar invite.